Could you provide a little more information:-

• What is you charging issue(s)?
  
• When did you buy the Lush 3?
  
• Where you bought it from?
  

Are you charging your Lush 3 correctly?

Read the User Guides on Lovense.com and select Lush 3.

  Lovense Lush 3 User Manual.pdf (Size: 1.52 MB / Downloads: 854)

Lovense Lush 3 User Manual Wrote:Turn off Lush 3. The cable can be plugged into any USB port or USB/AC power adapter. It will take approximately 85 minutes to fully charge. Once it is fully charged, the solid red light will turn off.

Note: The magnetic charger will only work if positioned correctly. If a solid red light doesn’t turn on, rotate the cable 180 degrees.

How to identify & resolve your charging problem?

1. Try the magnetic connection both ways
   
2. Clean & dry the magnetic contacts on the charger & Lush 3
   
3. Check the USB plug/port is working, test using another cable/device
   
4. Contact Lovense Customer Support
   

Lovense Lush 3 Replacement Charger

   

The Lovense Lush 3 uses a Li-Ion rechargeable battery and uses the magnetic USB charging cable that can be plugged into a USB plug or port on your device. It takes ~85 minutes charging time for up to 4.5 - 5 hours of continuous play.

Need a replacement charger? Buy Now

(31/08/2021, 11:03)Sex Toy Forum Wrote: Could you provide a little more information:-

• What is you charging issue(s)?
  
• When did you buy the Lush 3?
  
• Where you bought it from?
  

With the charger lead connected to my MacBook Air and connections magnetically connecting to my Lush 3, I have tried both ways, the charging light does not come on. I have tried leaving on charge without the light showing, for over an hour each way multiple times and the Lush 3 is dead.

My boyfriend bought it for me before December 2020, we are in a long-distant relationship as he is in the Army and had it delivered to him overseas and brought it to the UK for me as a Christmas gift, so not sure if it makes any difference with returning it with him having it delivered outside the UK?

(31/08/2021, 11:03)Sex Toy Forum Wrote: Are you charging your Lush 3 correctly?

Read the User Guides on Lovense.com and select Lush 3.

Lovense Lush 3 User Manual Wrote:Turn off Lush 3. The cable can be plugged into any USB port or USB/AC power adapter. It will take approximately 85 minutes to fully charge. Once it is fully charged, the solid red light will turn off.

Note: The magnetic charger will only work if positioned correctly. If a solid red light doesn’t turn on, rotate the cable 180 degrees.

Yes, I am an experienced user. I have read the user manual and guides. I have been using my Lovense Lush 3 frequently for over 6 months and charged it every few days without any issues until now.

(31/08/2021, 11:03)Sex Toy Forum Wrote: How to identify & resolve your charging problem?

1. Try the magnetic connection both ways
   
2. Clean & dry the magnetic contacts on the charger & Lush 3
   
3. Check the USB plug/port is working, test using another cable/device
   
4. Contact Lovense Customer Support
   

I've rotated the magnetic connectors 180 degrees.

I used alcohol cleaning fluid on both connections on both the charging lead and Lush 3.

My MacBook Air USB port is the same port I use to charge my iPhone, which I have since tested and still charges.

I think I will buy a replacement cable first and if that does not work will contact them.

It does sound like it's probably the charging cable itself rather than a fault with the Lovense Lush 3.

Especially, if you have been recharging it a lot, every few days for over 6 months.

We all know how the iPhone chargers become faulty after a few months!

So, it's likely you just need to replace your Lovense Charging Cable.

Very good Lovense support..... Thank you for your help!

(31/08/2021, 12:13)dc0430 Wrote: Very good Lovense support..... Thank you for your help!

You're welcome.

Before you buy, maybe contact Lovense customer services, they may send you a cable for free?

Worth a try.