The Sex Toy Forum

sophieH · (This post was last modified: 22/12/2018, 21:31 by sophieH.)

How do I resolve the "NO REGISTERED DEVICE FOUND" status in the Shockspot software?

***Sex Toy Forum*** · 22/12/2018, 21:51

Is this your issue? (See attached image).

[Image: attachment.php?aid=436]

According to Shockspot manual and Troubleshooting Guide, the NO REGISTERED DEVICE FOUND connection status is as a result of either the Shockspot not being connected to your PC via USB correctly or a problem with the software/drivers.

Make sure Shockspot and computer connected via USB correctly.
Browse to device manager, goto the "Ports(COM&LPT)" settings for the "USB serial port". Ensure the COM port setting is set to a number between 1-10. If it is not, right click, select "Properties", select "Port Settings", Select "Advanced" and change the "COM Port Number" to a value between 1-10.
Don't see a "USB serial port" listed in the "Ports(COM&LPT)" settings, contact support@shockspot.net

Hope this helps!